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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

The Royal Haciendas Resort & Spa, a luxurious five-star beachfront resort, showcases traditional hacienda architecture with modern comforts. It features an array of amenities, including a full-service spa, multiple dining options, and a private beach. This Playa del Carmen hotel aims to provide both family-friendly and romantic experiences.

Rooms & Amenities

With 252 spacious suites, The Royal Haciendas Resort & Spa offers various accommodation options that include private balconies with sea views. Suites range from Deluxe Junior Suites to expansive Deluxe Two-Bedroom Master Suites, accommodating different guest needs.

Dining Options

Dining options at The Royal Haciendas include a selection of top-ranked restaurants serving traditional Mexican dishes, Italian specialties, and fresh seafood. Guests can enjoy meals at venues such as La Palapa del Sol and the Seafood Grill, with options for room service available 24 hours.

Leisure Activities

Guests can explore leisure activities, including water sports such as snorkeling and kayaking. The resort features a full-service spa, a modern fitness center, and an Aqua Park for children, ensuring a spectrum of activities for every guest.

Services & Local Area

The Royal Haciendas Resort & Spa offers convenient transport options, including a shuttle service to local attractions like Fifth Avenue, Xcaret, and nearby shopping centers. The hotel also includes a market and gift shop for essentials and souvenirs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
Max:
2 persons
37 m² 
Bed options:
2 Double beds
Coffee machine
Balcony
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Deluxe One-Bedroom Suite
Max:
2 persons
97 m² 
Bed options:
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
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Run of the House
Max:
2 persons
37 m² 
Bed options:
2 Double beds
Coffee machine
Balcony
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Playa del Carmen 4.5 km
Airports
Aeropuerto de Playa del Carmen (PCM) 6.8 km
Cancun (CUN) 52.2 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Aerobics

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Picnic area/ Tables
  • Dinner

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Pool with view
  • Make up services

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710
Map view
Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710
Nearby
Beach
Grand Coral Beach Club
840 m
Golf Course
Grand Coral Golf Riviera Maya
930 m
Restaurants
Tributo Restaurant & Bar
2.8 km
Calle Quinta Avenida 10
El Pez Guevon
2.7 km
Av. 10 / 8y 10 Centro

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.5
8.5/10 based on 398 reviews
Rod
United Kingdom, December  2024
8.6/10

Our stay at the resort was fantastic! We truly felt at home thanks to the incredible service at the new restaurant, Kinoko, where the teppanyaki grill was a highlight. While the beach had some rocky areas, overall, it was a lovely spot to relax. The dining was themed and quite enjoyable, although I would have liked a broader seafood selection. The entertainment could definitely use some improvement, but the service and amenities made our trip memorable.

Rooms
10.0
The rooms were enormous, offering a great view of the ocean and making us feel like we were in a home away from home.
Service
9.0
The service was outstanding, especially from our concierge, Billy, who went out of his way to ensure we had a pleasant stay.
Location
9.0
The location was serene, directly on the beach with stunning views, making it a perfect getaway.
Dining
8.0
Dining options were enjoyable, with a good mix of themes each night, though I did wish for more seafood availability.
Facilities
7.0
The beach facilities were nice, complete with ample umbrellas and beach chairs, although some rocky areas needed attention.
Angela
United Kingdom, December  2024
8.6/10

We had a wonderful stay at the Royal Haciendas! The resort is perfect for families, with ample space in our suites and great amenities for kids. The beachfront was lovely and the pools fantastic. However, it is quite large, which makes it less ideal for couples seeking intimacy, and there can be a bit of a wait at mealtimes. Overall, we found great value for the price and thoroughly enjoyed our vacation.

Rooms
9.0
The suites were super clean and spacious, with an ocean view and great beach sounds. The two Murphy beds in the living room were a fantastic touch for families.
Service
9.0
The service was friendly and attentive. They went above and beyond to celebrate special occasions, even decorating our villa for a special day.
Location
9.0
The location is very convenient, with easy access to Playa del Carmen and the airport being less than an hour away.
Dining
7.0
The dining options were decent, but there could be more Mexican food available. The themed dinners were a nice touch and always fresh.
Facilities
9.0
The resort facilities are excellent, with multiple pools and a clean beach area, great for both children and adults.
Family-friendly environment
Less intimate atmosphere
Don
United Kingdom, September  2024
9.6/10

I had a fantastic time at this resort, which felt just the right size, not too overwhelming with about 300 rooms. The warm pools and family-friendly amenities were perfect for my kids, and the food exceeded our expectations. The staff was incredibly attentive, making sure we had everything we needed. The only downside was that the late-night entertainment options could be improved to cater to adults more, but overall it was a wonderful stay.

Rooms
10.0
The rooms were spacious and well-equipped, with a fantastic ocean view that made mornings special.
Service
10.0
Service was top-notch; everyone from the front desk to the dining staff was incredibly friendly and helpful.
Location
9.0
The resort is located in a beautiful area of Playa Del Carmen, with easy access to the beach and local attractions.
Dining
9.0
The dining options were diverse, with an excellent main restaurant that made every meal enjoyable.
Facilities
10.0
The facilities were well-maintained, offering both pools and a jacuzzi that were perfect for relaxation.
Spacious rooms
Limited late-night entertainment
Phil
United Kingdom, September  2024
9.0/10

Our stay at The Royal Haciendas was absolutely magical. The resort offers a wonderful range of activities and the staff makes you feel right at home. However, our wait for the room on arrival was a bit longer than expected, and some dining options felt limited. Overall, it's a fantastic choice for families looking to relax and have fun together.

Rooms
9.0
The room we stayed in was spacious and equipped with everything we needed, including a full kitchen and a comfortable bed. It really felt like a home away from home.
Service
10.0
Service was top-notch; staff like Iliana and the beach team were incredibly attentive and genuinely cared about our experience.
Location
10.0
The location of the resort is perfect for families, close to Playa del Carmen yet offering a serene environment with lovely amenities.
Dining
7.0
The dining experience was decent, with themed nights adding variety, but I wished there were more local dishes available.
Facilities
9.0
The facilities were impressive, with multiple pools and bars that were well maintained and appealing.
Logan
United Kingdom, September  2024
6.2/10

I stayed at the Royal Haciendas with my boyfriend during spring break, and while the resort is visually appealing, my experience had notable downsides. The pools and beach are beautiful, and the resort is well-maintained, but I found the dining options and service to be lacking. The rooms were spacious, but our bed situation was uncomfortable, and the nightly entertainment was disappointing. Overall, I enjoyed some aspects of my stay, but I probably wouldn't return given the issues I encountered.

Rooms
6.0
The rooms were spacious and well-kept, but we had uncomfortable double beds instead of a king size, which was a downside.
Service
5.0
Service varied; some staff were helpful, but we often experienced delays in getting attention, especially at the bars.
Location
8.0
The location by the beach is a strong point, with a lovely beach setting, but access to better dining or activities was limited.
Dining
5.0
The dining experience was disappointing; the food was okay at best, with a lack of variety and some extra charges for popular items.
Facilities
7.0
The pools were well-maintained, and the beach was pleasant, but there was a significant lack of entertainment options during the evenings.
Beautiful pools
Uncomfortable beds
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